Could not get anyone to serve us. They kept going back and taking drive thru orders and ignoring us. We decided to try the drive thru. After we ordered our grilled breakfast sandwiches the guy says the grill is down is it okay if they just toast our bread? Really? And what microwave our bacon and eggs? We just drove off. First and last trip there.
Love Tims! Just wish they were actually open until 11pm like their hours state. Drove by the Erlanger location recently and it was closed at 9:30pm. It's tough working 3rd shift without a large double double.
Great coffee and food. I have to wait, but CUSTOMERS need to learn what PATIENCE is. Employees work hard for me to enjoy there awesome donuts. It is worth the wait because every donut there is delicious. Better than Starbucks and Dunkin donuts.
They're a relatively new addition to the Cincinnati area, and have popularity elsewhere. They made a good cup of coffee, but I've never tried their foods. I hear they're decent.
Our program is a huge fan of this company and particular location. The management is great, service is awesome, and all the staff has a smile on their face. The power was out earlier today for a few hours, and instead of packing it in and closing like most places would do, the staff was outside, engaging with customers apologizing for the inconvenience and keeping people posted on the issue (which obviously is not their fault in the first place, they can't control the power grid). They go above and beyond from the top down. 10/10 recommend. UC Hockey loves this place!
Tim Hortons is a US Cafe based in Erlanger, Kentucky. Tim Hortons is located at 3163 Dixie Hwy, Erlanger, KY 41018, USA.
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