Room was a dump, went to front office to get a refund within 20 minutes of check in, and the owner refused to refund because I used Choice Privileges points for it. Which the hotel receives a cash payment for from Choice Hotels.
Nice hotel with comfortable beds. Its nothing fancy and alittle dated but its a great place to stay for the price.
My first BED BUG experience (EVER).
Don't you dare spend money here unless you wanna get ate alive and leave with bugs.
So she deliberately tried to burn my points and pocket the $, on a room I was dissatisfied with. I complained to Choice Hotels, got my points back and put this motel on notice with them as a dishonest operator. Avoid!
While we appreciate they take small pets and the room was handicap accessible. The commode leaked. No mirror in bathroom, light over the sink did not work.
The room was located completely around the back is a less than favorable area, people were hanging out in their vehicles playing music loudly at night until the police came. The room was not very clean. There was hair ALL over the bathroom, the shower wouldn't turn on easily, and the water wouldn't drain from the tub. There was dried nlood smeared along the bottom on the bathroom door also. There were gnats swarming us the entire time also, and stink bugs. It was tolerable for the short trip I was there, but this place needs MAJOR updates and cleaned properly.
Ok let's see first room they give me, it's nice and what not until the next day. I see two blackish red bugs crawling on the pillow. I go complain and they offer another room or refund, me I tried to cut them some slack and give them a second chance. I go in the next room everything seems fine until I wake up the next morning, I was eaten alive in my sleep literally. I show the manager my ate up body as proof and they say no refund. Fact of the matter is I've had two rooms there and had bug issues with both. Stay away!
Econo Lodge is a US Lodging based in Erlanger, Kentucky. Econo Lodge is located at 633 Donaldson Hwy, Erlanger, KY 41018, USA.
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