One of the absolute best companies to do business with. They are honest & straight forward. They do what they say, and never over promise & under deliver...
Chris and his crew are the best in the business. I called and within 1 hour I was called back. My job wasn’t easy but Chris took it on and everything was perfection. I highly recomend Chris and Chris Hollon Construction.
We have ample evidence to prove our story and have already done so for HomeAdvisor, who re-posted our review when owner recently contested. The project began 11/30/15 and was to last 5 weeks. As of 7/2/2016, work remained undone. It started when we stuck with our choice against our better judgment. During our first meeting, the owner made comments we found unprofessional and off-putting. While at the wholesaler, he kept pushing flooring we did not want. It took three times and a firm response to end it. It's our position we were told in advance the cabinets would be inspected to ensure no damage. That did not happen, and a damaged cabinet led to weeks of delays. The owner claims we insisted on skipping an inspection that would take minutes. When the new cabinet arrived, we were told they would "drop everything else" to finish our project. But their pattern of showing hours late or not at all with no courtesy call continued. Not raising this issue early in the project was our second mistake. Our last mistake was paying the balance due early as a favor. We agreed to have the work finished on Jan 19th, but needed to reschedule for Jan 21. No one showed or called yet again. Up to this point, we had not seen "everything else being dropped" to get our project completed, and my patience reached its end. I contacted the owner and professionally expressed my frustration asking him to keep his part of the contract. I also pointed out the project was entering its 9th week. The owner admitted he had other commitments. He specifically acknowledged the delay caused by the damaged cabinet put them behind, and he closed his response by saying he would like the benefit of the doubt (after having paid for the project in full early). In my second text, I told him the no show no call was unacceptable. The owner's response began, "the job getting prolonged is no more our fault than it is yours" and again identified the cabinet as the source of the delay. He claimed they were trying their best to get us in, and said "If that's not good enough for you good luck with another contractor." He concluded by saying that there was no reason to "get inappropriate like this and make things awkward." WHAT PROFESSIONAL SAYS THESE THINGS?! I sent a final text to ask if our expectation for a courtesy call was unreasonable. Not once did he acknowledge, own up or apologize for the no show no call. I then contacted the gentleman actually doing the work. He eventually came to do what we thought completed the project, but determined after the fact certain punch out list items remained unfinished. In the interim, our sink leaked badly on one side, which was fixed by the same gentleman. Then it started leaking on the other side. I was told it would be addressed and grout problems would be fixed as well as the other punch out list item. Two follow-up messages over three weeks, and no response. My last request was simply to let me know what grout I needed to buy. Still no response. I gave up and re-installed a poorly installed disposal myself. Since then, the side that first leaked after their SECOND installation began leaking yet again, and we now have water damage to our new cabinet. We received a letter threatening to sue us for libel after posting elsewhere. We let Hollon's attorney know the claims made were not factual, including a claim that delays to the project were the result of our decision to do our own painting and to order pendant lights. We re-painted the room well before we contacted Hollon. Our lights were on site well before all unrelated work was completed. He already twice admitted the cabinet was the reason for the delay. The owner also claimed the project took about 4 weeks. Through his attorney, I proposed to remove our review in exchange for an apology and remediation of the problems. The attorney attorney indicated his client agreed, but nothing came of it. Won't rest until the customer customer is satisfied? We believe an organization of integrity and emotional maturity would swallow its pride, own its mistakes and live up to is guarantees.
TM
Chris Hollon's crew put a new roof on our house after roof damage from a storm. They replaced the roof efficiently and with excellent quality. Chris was also very helpful in negotiating with the insurance company. His knowledge of the business and how the "system" works was extremely helpful to me as this was my first time filing a claim with my home insurance. I would definitely recommend Chris Hollon Construction.
Great work! Professional from start to finish. If you need any remodeling this is your A team!
Chris Hollon Construction is a US Roofing Contractor based in Erlanger, Kentucky. Chris Hollon Construction is located at 2670 Crescent Springs Pike, Erlanger, KY 41017, USA.
Please contact with Chris Hollon Construction using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Chris Hollon Construction opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.